Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, make a reservation, submit an inquiry, request catering or event information, place an order, or otherwise communicate with Niko’s.

Depending on your interaction with us, the information we collect may include:

• Your name
• Phone number
• Email address
• Reservation information
• Date and time of a reservation or event
• Number of guests
• Catering or event details
• Food or service preferences that you voluntarily provide
• Delivery or pickup information where applicable
• Payment or billing information where applicable
• Information included in your inquiry or message
• Other information you voluntarily provide

Please avoid submitting unnecessary sensitive personal information through general website forms.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

We may use cookies, analytics tools, tags, scripts, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect website functionality.

How We Use Personal Information

Niko’s may collect and use personal information for purposes including:

• Responding to inquiries and requests
• Managing restaurant reservations
• Coordinating catering and private events
• Processing food orders where applicable
• Providing restaurant, catering, and event services
• Communicating with customers about reservations, orders, and inquiries
• Accommodating reasonable customer requests
• Processing payments where applicable
• Providing customer service and follow-up communications
• Maintaining customer and business records
• Operating and improving our website
• Understanding website traffic and visitor behaviour
• Improving our services and customer experience
• Protecting the security and integrity of our website and systems
• Preventing fraud, misuse, or unauthorized access
• Complying with applicable laws and legal obligations
• Fulfilling other purposes for which the information was provided or for which consent has been obtained

Reservations, Catering, and Event Information

Information provided when making a reservation or requesting catering or event services may be used to coordinate your reservation or event, communicate with you, accommodate reasonable requests, and provide the services you have requested.

If you voluntarily provide information about dietary requirements, allergies, or food preferences, that information may be used to help respond to your request and provide appropriate services.

Customers should provide only information reasonably necessary for their reservation, order, or event.

Consent

By providing personal information through our website, making a reservation, submitting an inquiry, requesting catering information, placing an order, or otherwise providing information to Niko’s, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, reservation, or other reasonable limitations. Withdrawing consent may affect our ability to process a reservation, order, or service request.

Disclosure of Personal Information

Niko’s does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, process reservations or orders, provide restaurant and catering services, or conduct our business. This may include disclosure to:

• Employees and authorized representatives who require the information to provide requested services
• Website hosting, technology, communications, analytics, and other service providers
• Reservation, ordering, delivery, or payment service providers where applicable
• Catering or event service providers where reasonably necessary to fulfil a request
• Professional advisors where reasonably necessary
• Government authorities, courts, or law enforcement where required or permitted by law
• Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Third-Party Websites and Services

Our website may contain links to third-party websites and services, including online ordering platforms, reservation services, delivery providers, payment processors, social media platforms, and other external resources.

Once you leave the Niko’s website and access an external website or service, that provider’s privacy policy and terms may apply. Niko’s is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information to a third party.

Protection of Personal Information

Niko’s takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business, restaurant, catering, or event-related purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, process reservations and orders, provide services, maintain appropriate business records, resolve disputes, and satisfy applicable legal, tax, or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information Niko’s holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information provided on our website. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact Niko’s Greek Restaurant through the contact information provided on our website.
We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable Canadian privacy legislation.

Changes to This Privacy Policy

Niko’s Greek Restaurant may update this Privacy Policy from time to time to reflect changes to our website, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or Niko’s Greek Restaurant’s website privacy practices, please contact us using the current contact information provided on the Niko’s website.